Insurance Partners

We are currently partnered with the following companies:

• Active & Fit | Silver & Fit
• United Health Care – Renew Active®, One Pass™, & Aaptiv Fitness
• FitOn Health
• Grouper
• SilverSneakers
• Wellhub
• ClassPass
• Other private insurers who might cover you

Read on to find out how to sign up depending on the insurance plan you have!

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Active & Fit | Silver & Fit

What benefit is provided?

• 10 open play visits per calendar month
  • 1 open play per day (select times & levels)
    • additional open plays on the same day are extra
  • Visit count resets on the 1st of each month
  • Note: Ladies Night, 4.0+, 4.6+ nights, etc are not included in this benefit. Holidays may be excluded from eligibility

How to sign up

1. Your employer or insurance plan might offer Active & Fit (or Silver&Fit for those over 65+).
   • Ask your HR department or insurance provider for instructions on how to sign up as they will provide you with their own special link. We cannot sign you up on our end.
   • For more info, you can call the Active&Fit support line at 877-329-2746.
2. Once you are signed up to the Active & Fit network, please email [email protected]
   • Subject: “Insurance Sign Up”
   • In the body, please include: Name, DOB, and your Fitness ID provided by Active&Fit.
3. We will then assign you a special membership you can use.

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired Open Play slot
3. When paying, select the checkbox that says “Free pass”
   • Note: this will only be available for open plays that are eligible, for other non-eligible open plays, you will need to pay the drop-in fee.

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United Health Care – Renew Active®, One Pass™, & Aaptiv Fitness

What benefit is provided?

• 10 open play visits per calendar month
  • 1 open play per day (during select times)
    • additional open plays on the same day are extra
  • Visit count resets on the 1st of each month
  • Note: Ladies Night, 4.0+, 4.6+ nights, etc are not included in this benefit. Holidays may be excluded from eligibility

How to sign up

1. To enroll in the program, you will need to activate your membership at your One Pass Select or Aaptiv Access Website (ask your HR Manager or insurance provider for instructions).
   • Members are eligible through their qualified employer or qualified family member’s employer and are typically aged 18-64.
     • One Pass member codes will begin with B and be followed by 9 numbers (e.g., B000000000)
     • Aaptiv Access member codes will begin with P and be followed by 9 numbers (e.g., P000000000)
2. Once you have activated your membership and selected a tier, you will need to provide our facility with your One Pass Select or Aaptiv Access Member Code.
   • To obtain your member code, log into your website and your Member Code will be on the dashboard. For additional assistance, you can call:
     • One Pass Customer Service toll-free at 877-515-9364. Their hours are Monday to Friday, 8 AM to 9 PM CT.
     • Aaptiv Access Customer Service at 877-290 2815. Their hours are Monday to Friday, 5 AM to 5 PM CT.
3. Once you are signed up to the Active & Fit network, please email [email protected]
   • Subject: “Insurance Sign Up”
   • In the body, please include: Name, DOB, Home Address and your Member Code.

Other questions

• How do I know if I am eligible for the One Pass Select™ or Aaptiv Access program?
  • Please review your plan benefit information or by calling your health plan’s Customer Service toll-free at the number on your insurance member ID card.
• Can my spouse or relative use the One Pass Select ™ or Aaptiv Access program?
  • Members can be eligible through a qualified family member’s employer. All members must be 18 years of age and older and each must have their own, unique B or P-padded member code to enroll and gain at-no cost access.
• Pickleland is not in my current One Pass Select ™ or Aaptiv Access tier level. How do I change access levels?
  • If you would like to change your One Pass or Aaptiv Access membership tier, login to your One Pass or Aaptive access platform and change your tier. Changes will go into effect for the first of the following month.

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired Open Play slot
3. When paying, select the checkbox that says “Free pass”
   • Note: this will only be available for open plays that are eligible, for other non-eligible open plays, you will need to pay the drop-in fee.

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FitOn Health

What benefit is provided?

• Pickleland’s Unlimited membership
  • All benefits as described here.

How to sign up

1. Your employer or insurance plan might offer FitOn Health insurance.
   • Ask your HR department or insurance provider for instructions on how to sign up as they will provide you with their own special link. We cannot sign you up on our end.
   • For more info, you can call the Active&Fit support line at 877-329-2746.
2. Once you are signed up, select our facility.
3. We will receive an automatic email from FitOn. You don’t need to do anything else.
4. We will then assign you a special membership you can use.
5. If you have questions, please contact the FitOn customer service: 855-378-6683

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired Open Play slot
3. When paying, select the checkbox that says “Free pass”

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Grouper (paused until further notice)

Pickleland has partnered with Grouper to bring eligible members, age 65 or older, benefits for staying healthy and socially connected.

How to sign up

1. Verify you are eligible on the Grouper website here to see if you are eligible for your social fitness benefit.
2. Sign up for any of our memberships or programs (lessons, leagues, etc qualify) and pay directly on the Pickleland website / app
3. If you have questions, please contact Grouper’s customer support at 833-445-2400 or [email protected]

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired program and pay for it out of pocket

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Silver Sneakers

Pickleland has partnered with SilverSneakers to provide you with amazing pickleball benefits. This is available at no cost for eligible adults 65+ through select Medicare plans.

What benefit is provided?

• 1x a day open play session during any of the following times
  • Weekdays: 8am-10am, 2pm-4pm, 4pm-6pm, 8-10pm
  • Weekends: 8am-8pm
  • Note: Holidays may be excluded from eligibility
• Note: Staying beyond your session will incur in a drop in fee

How to sign up

1. Check your eligibility and sign up with SilverSneakers here.
2. Get your 16-digit SilverSneakers code ready
   • If you need help, you can call SilverSneakers Experience Center at 1-888-423-4632
3. Send us and email to [email protected]
   • Subject: “Insurance Sign Up”
   • In the body, please include: Full Name, DOB, and your 16-Digit SilverSneakers Member ID.

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired Open Play slot
3. When paying, select the checkbox that says “Free pass”
   • Note: this will only be available for open plays that are eligible, for other non-eligible open plays, you will need to pay the drop-in fee.

What to do when coming to Pickleland

1. Please scan your SilverSneakers card or type in your 16-digit ID into our tablet before coming in!
2. Do this every time you come for open play so that we can get paid for your visit 🙂

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Wellhub (GymPass)

Wellhub (formely Gympass) is a corporate wellness platform that provides employees with access to a network of gyms, studios, and online wellness resources, all through a single membership, aiming to promote employee wellbeing and productivity.

What benefit is provided?

• 10 open play visits per calendar month
  • 1 open play per day (during select times)
    • additional open plays on the same day are extra
  • Visit count resets on the 1st of each month
  • Note: Ladies Night, 4.0+, 4.6+ nights, etc are not included in this benefit. Holidays may be excluded from eligibility.

How to sign up

1. Ask your employer to see if they provide you with Wellhub benefits!
2. Sign up via Wellhub
3. Send us and email to [email protected]
   • Subject: “Insurance Sign Up”
   • In the body, please include: Full Name, DOB, and your Wellhub ID (if applicable).
   • We will assign you a specific membership so you can visit us

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website
2. Navigate to your desired Open Play slot
3. When paying, select the checkbox that says “Free pass”
   • Note: this will only be available for open plays that are eligible, for other non-eligible open plays, you will need to pay the drop-in fee.

What to do when coming to Pickleland

1. Please click “check in” on your Wellhub app when at the facility
2. Let our staff know that you are using Wellhub every time so we can also check you in our end
3. Thank you! This ensures that we can get paid for your visit 🙂

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ClassPass

ClassPass is a subscription-based service that provides access to a variety of fitness and wellness classes across different studios, gyms, and wellness centers. With ClassPass, you can book open play, select pickleball classes and more.

What benefit is provided?

• Select classes and open play offered on our ClassPass profile

How to sign up

1. Sign up via ClassPass
2. Select and book your desired open play or class offered on ClassPass
3. We will get an email about it, and we will add you to our internal booking software.

How to use your benefits

1. Download the Pickleland App or visit the Pickleland Booking website to sign our waiver
2. Visit us and let us know at the front desk that you are coming from ClassPass.

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Other insurers

Could my private insurance cover my pickleball membership?

It might! Please ask your insurer directly about benefits and eligibility. 

For your convenience, we’ve listed a few programs here:

• Aetna might give you up to $1200/yr for fitness reimbursement (flyer here and reimbursement form here). 
• Cigna might give you up to $150/yr per individual or $300/yr per family (flyer).
• Medicare Advantage might also offer fitness benefits through SilverSneakers, Active&Fit, Silver&Fit, and Renew Active. 
• Blue Cross and Blue Shield of Texas (BCBSTX) will pay back up to $50.00 in registry fees per year when an active STAR or CHIP member signs up for a healthy activity of their choice during the year. (form here)
• Devoted Health might cover up to $150/yr through Wellness Bucks (page 23 here)

If you know of others, let us know and we will edit this page!

How to sign up

1. Call the number on the back of your health insurance card and ask about any “Fitness” or “Health and Wellness” benefits that might be offered to you.

Are you an insurance provider / partner and want to partner up? Please send us an email to hi[@]pickleland.com to see how we can offer pickleball to your network!

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Switching from a regular Pickleland membership to an insurance membership

If you are already a regular member at Pickleland (i.e. Morning or Unlimited membership) and want to switch to an insurance membership, here are important things to note:

1. We cannot refund or prorate your existing regular membership if you wish to switch plans, so you might have a slight overlap between your new insurance membership and your current regular membership while it’s still active. During this overlap period, you are still able to use the benefits of your existing regular membership.
2. Once you have followed the steps for the specific insurance plan you have (described in sections above), we will assign you your new insurance membership as soon as you’re eligible (sometimes this kicks in on the first of the next month depending on your insurance, and sometimes you are eligible instantly). Please allow at least 1-2 business days for us to process your insurance membership.
3. You can check your membership status and plan by using the Pickleland App and then going to:
   • Profile > Gear Icon > Memberships

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Disclaimer

Pickleland is proud to partner with various insurance providers to offer fitness benefits to eligible members. However, please note the following:

1. Program Administration: Each insurance plan is independently managed by its respective provider. Eligibility, benefits, and enrollment processes are determined solely by the insurance company or employer offering the program. Pickleland does not guarantee eligibility, coverage, or approval under any specific plan.
2. Benefit Variability: Insurance benefits, including visit limits, reimbursement rates, and covered activities, may vary based on your specific plan, tier, or provider. It is your responsibility to confirm details with your insurance provider before participation.
3. No Reimbursement Guarantee: While some programs may offer reimbursements or credits for fitness activities, Pickleland does not guarantee reimbursement amounts or timelines. Any disputes regarding these benefits must be resolved directly with your insurance provider.
4. Enrollment Assistance: While we provide general guidance about signing up, we cannot enroll members directly or alter any details of your insurance plan. Please contact your insurance provider or HR department for assistance.
5. Membership Processing: Insurance memberships at Pickleland are subject to verification and approval. Processing times may vary, and access to benefits may not be immediate.
6. Switching Membership Plans: If transitioning from a regular Pickleland membership to an insurance-based membership, note that refunds or prorated credits for existing memberships are not available. Overlap periods may occur, during which both memberships remain active.
7. Logos and Trademarks: Logos and trademarks of insurance providers are used for identification and informational purposes only. They remain the property of their respective owners, and their use does not imply endorsement, sponsorship, or affiliation.
8. Disclaimer of Liability: Information provided on this page is for informational purposes only and does not constitute legal, financial, or medical advice. Pickleland is not responsible for errors, omissions, or changes in the terms of any insurance program or benefits. We reserve the right to end any and all partnerships or modify the open play or class times eligible, at any time without notice.