Terms &
conditions.
The plain-English rules of the house: how booking works, how to conduct yourself on court, and the legal fine print that keeps everyone playing fair.
The TL;DR.
Booking & play
Courts, events, and open play are subject to availability. We confirm by email, and we may cancel and refund if we can't honor your original time.
Before you play
You play at your own risk and sign a liability and image-release waiver on your first visit. Be respectful and sportsmanlike β or we may refuse admission.
The fine print
Texas law governs these terms, with disputes heard in Austin courts. Prices, offers, and these terms can change at any time without prior notice.
The full terms.
These Terms and Conditions govern your use of the Pickleland website, services, and facilities. Please read them carefully β using our website or visiting our facility means you agree to everything below.
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01
Acceptance of Terms
By accessing and using the Pickleland website, services and facilities, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the website or visiting our facility.
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02
Use of Content
All content on the website, including text, images, and other materials, is for informational and recreational purposes only. You may not use, modify, or reproduce any content without explicit permission from Pickleland. Prohibited activities include unauthorized use, copying, or distribution of content, as well as engaging in any activity that disrupts the website’s functionality.
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03
Booking and Reservations
Booking of courts, events, open play or any facilities offered by Pickleland through the website is subject to availability. Reservation confirmation will be sent via email. Any cancellations or modifications should be made within the specified time frame. We reserve the right to cancel your reservation without notice if needed in the case of an emergency. We may cancel your reservation (and provide a refund) if our facility can’t honor your original time.
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04
Modification of Content, Offers, and Services
All content, offers, promotions, services, and features available on the Pickleland website are subject to change, update, or discontinuation at any time without prior notice. This includes, but is not limited to, pricing, availability, and descriptions.
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05
Payment Terms
Payment for services, including court bookings and facility use, must be made according to the specified terms. Prices, billing procedures, and refund policies are detailed on the website. Pickleland reserves the right to cancel bookings and provide refunds if necessary.
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06
Code of Conduct
Users of the website and visitors to Pickleland are expected to conduct themselves in a respectful and sportsmanlike manner. Any behavior deemed inappropriate, disruptive, or harmful to others may result in the suspension of access privileges without a refund. We reserve the right to refuse admission to anyone who doesn’t comply with our rules.
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07
Liability Waiver
Participants and visitors engage in activities at their own risk. Pickleland LLC is not liable for any injuries, accidents, or damage to personal property that may occur on the premises or as a result of using the website. You will be required to sign a liability and image release waiver on your first visit to Pickleland.
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Limitation of Liability
Pickleland is not liable for any damages arising from the use of the website or facility, including direct, indirect, incidental, or consequential damages.
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09
Indemnification
Users agree to indemnify and hold Pickleland harmless from any claims, damages, or losses resulting from their use of the website or violation of these terms.
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10
Disclaimers
Pickleland makes no warranties regarding the accuracy or reliability of website content. The website and its content are provided ‘as is’ without any warranties of any kind.
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11
Privacy Policy
Pickleland respects your privacy. Personal information collected through the website will be used to manage reservations and communicate relevant information such as upcoming events, leagues, tournaments, or account updates including payment issues, renewals, and more. For more details refer to our privacy policy.
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12
Modification of Terms
Pickleland reserves the right to modify these terms and conditions at any time. Users are responsible for regularly reviewing the terms to stay informed about any changes. Continued use of the website constitutes acceptance of the modified terms.
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13
Termination of Access
Pickleland reserves the right to terminate or restrict access to the website or facility for any reason without notice. This includes instances of violation of these terms or any applicable laws.
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Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from the use of the website will be subject to the exclusive jurisdiction of the courts in Austin, Texas.
Last revised December 13, 2024.
Referral program agreement.
Pickleland rewards members who introduce friends to the club with club credit. Enrolling in the referral program means you agree to the following terms, in addition to those above.
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01
Enrollment in the Referral Program
By enrolling in the referral program, you agree to be bound by these terms. Pickleland reserves the right to accept or decline any participant at its discretion.
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02
Referrer Commissions
Successful referrals earn Pickleland club credit: a one-time $50 credit for every successful referral of an annual membership, a $10 credit for every Unlimited or Family monthly or quarterly membership, and a $5 credit for every Morning monthly or quarterly membership. Ball machine memberships are excluded. Commissions are subject to change without notice, and discounted items and trials are not eligible.
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Qualified Referrals
To qualify, the referred purchase must be made online within 7 days of clicking your unique referral link, and you must be the last marketing source. The referral cannot cancel within the return window and cannot be an existing customer, and self-referrals are not allowed. Insurance-subsidized memberships, renewals, family members, and people who share your address are not eligible.
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04
Fraudulent Referrals
You agree not to engage in any fraudulent or deceptive practices to generate referrals. This includes, but is not limited to, creating fake accounts, using automated scripts or VPNs, or offering undisclosed incentives. Fraudulent activity results in forfeiture of commissions and possible termination from the program.
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Club Credits
Commissions are credited to the referrer in the form of club credits within 30 days of the end of each calendar month. Credits expire 30 days after issuance and are non-refundable.
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Taxes
The referrer is responsible for any and all taxes applicable to commissions earned through the program.
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07
Marketing and Promotion
Referrers must promote Pickleland positively and in compliance with all applicable laws, avoid misleading or deceptive practices, and obtain company approval before using any custom marketing materials.
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Confidentiality
The referrer acknowledges and agrees that all information related to the company’s business is confidential and proprietary, and agrees to keep such information confidential.
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Customer Data Protection
Any customer data handled in connection with the program must comply with applicable data-protection laws, be kept secure, and be collected only with the necessary consents.
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Limitation of Liability
The company’s total liability under this agreement is limited to the total amount of commissions paid to the referrer.
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Indemnification
The referrer agrees to indemnify and hold harmless the company from and against any claims, damages, liabilities, costs, and expenses arising out of or related to the referrer’s breach of this agreement.
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Independent Contractor
Nothing in this agreement creates a partnership, joint venture, or employment relationship between the referrer and the company.
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Termination
Either party may terminate participation in the program without cause. The company may terminate immediately for breach, in which case any unpaid commissions are forfeited.
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Severability
If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.
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Dispute Resolution
Disputes will first be addressed through good-faith negotiation. If unresolved, they will be settled by binding arbitration under the rules of the American Arbitration Association, with venue in Travis County, Texas.
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Governing Law
This agreement is governed by and construed in accordance with the laws of the State of Texas.
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Survival
The confidentiality, data-protection, limitation-of-liability, independent-contractor, severability, and governing-law provisions survive termination of this agreement.
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Force Majeure
Neither party is liable for delays or failures in performance caused by events beyond its reasonable control. The affected party must give notice and resume performance promptly once able.
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Entire Agreement
This agreement constitutes the entire understanding between the parties regarding the referral program and supersedes all prior agreements and understandings.
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Amendments
The company reserves the right to amend the terms of this agreement at any time without notice.
Venue rentals
A separate Venue Rental Agreement applies to private event and venue-space bookings, and is provided when you reserve. For details, get in touch or visit our host your event page.